Lumen

See changes in your business before they hit your P&L

Lumen watches every revenue and product metric, flags anomalies the day they start, and tells you which segment caused them.

No signup. One click, seeded data.

Monthly recurring revenue

2 anomalies

Churn Rate spiked 33% above expected

Concentrated in Starter plans in EMEA. 27 accounts drove 78% of the deviation. Suggested: review the December billing migration.

StarterEMEAAssigned to Customer Success

Illustrative customers. All names fictional.

  • Northwind Software
  • Halcyon Cloud
  • Beacon Operations
  • Atlas Freight Systems
  • Juniper Health Labs
  • Cobble & Vane

Built for the question behind the dashboard

Most tools show you that a number moved. Lumen is organized around what moved it and what to do next.

Anomalies that explain themselves

Trend and seasonality decomposition flags deviations the day they start, sizes the impact, and writes the first draft of the investigation.

Cause attribution built in

Every anomaly is re-checked across plan tier, geography, and industry, so the alert names the segment that moved instead of leaving you to hunt.

A catalog, not a chart pile

32 revenue, conversion, engagement, and support metrics with consistent definitions, sliceable by segment and linked to the accounts behind them.

From metric to account in two clicks

Drill from a churn spike to the cohort, the segment, and the individual customers it touched, with MRR history and usage for each.

Cohorts and funnels included

Net revenue retention triangles and a signup-to-paid funnel ship out of the box, on the same definitions as everything else.

Alerts where your team works

Severity-routed Slack alerts, PagerDuty for criticals, and webhooks for everything else. Acknowledge and assign without leaving the tool.

Detect, attribute, act

01

Detect

Lumen models the expected path of every metric and flags the days that break it, ranked by severity.

02

Attribute

The same decomposition runs per segment to name the slice that moved and how much of the deviation it owns.

03

Act

Assign an investigator, acknowledge, or mark a false positive. The log keeps the whole history.

Walk the December churn spike yourself

The demo workspace ships with a year of seeded data and a real anomaly story: detection, attribution, and triage, end to end.

No sign-up, no setup. One click opens a fully seeded workspace.

Lumen Analytics